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On the File menu, click Exit to exit Registry Editor. In the Value data box, type 1, and then click OK. Right-click ShownFirstRunOptin, and then click Modify. Type ShownFirstRunOptin, and then press ENTER. For Outlook 2010, you can find this file in C:\Program Files\Microsoft Office\Office 14\ or C:\Program Files (x86)\Microsoft Office\Office 14\ Right-click the Outlook.exe file, choose Properties, and then choose the Compatibility tab. If you do not find the ShownFirstRunOptin registry value, point to New on the Edit menu, and then click DWORD (32-bit) Value. If you do not find ShownFirstRunOptin, go to step 5. Locate the ShownFirstRunOptin registry value in the key that is specified in step 3. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\General Locate and then select the following registry key: OFFICE 365 OUTLOOK CANNOT OPEN DEFAULT EMAIL FOLDERS WINDOWSWindows 7: Click Start, type regedit.exe in the search box, and then press Enter. OFFICE 365 OUTLOOK CANNOT OPEN DEFAULT EMAIL FOLDERS WINDOWS 8.1Windows 10, Windows 8.1 and Windows 8:Press Windows Key R to open a Run dialog box.You must connect to Microsoft Exchange with the current profile before you can synchronize your. To do this, use one of the following procedures, as appropriate for your version of Windows. If Outlook reported cannot open default email folders. To work around this issue, follow these steps: Before you modify it, back up the registry for restoration in case problems occur. Note: If you are using a different version of Outlook this will change as follows. Serious problems might occur if you modify the registry incorrectly. Then, navigate to ComputerHKEYCURRENTUSERSOFTWAREMicrosoftOffice16.0OutlookProfiles (Outlook 2019,2016) Now delete all the folders listed under Profiles. exeįollow the steps in this section carefully. ![]() The cookie is used to store the user consent for the cookies in the category 'Analytics'. ![]() This cookie is set by GDPR Cookie Consent plugin. The applications that have been seen to be affected are Excel, Outlook, Skype for Business, Word, Access, Publisher, Project and OneNote.Īdditionally, in the Application Event log, you may find a crash signature similar to the following in event ID 1000: Application Name. Visit 'Cookie Settings' to provide a controlled consent. Microsoft Office 2016 applications may crash or cannot start. In the Choose Profiles dialog box, accept the default setting of Outlook and choose OK. If you still couldn't find a solution with Office Applications crashing or not starting, you might check the Microsoft Community Office Commercial Admin Center Forums.
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